Privacy Policy

1. Information We Collect

We collect personal information only to process orders, improve customer experience, and provide updates about our products. This includes:

• Name, phone number, and email address
• Delivery address and billing information
• Order history and preferences
• Device and usage data for improving our website

2. How We Use Your Information

• To process and fulfill your orders
• To communicate order status and shipping updates
• To respond to customer support inquiries
• To improve our website and product offerings
• To send promotional offers (only with your consent)

3. Data Sharing

We do not share your data with third parties, except where required by law or to fulfill essential service requirements such as:

• Delivery partners who need your address for shipping
• Payment gateways for secure transaction processing
• Legal authorities when required by law

4. Data Security

We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, or disclosure. Payment information is handled securely through our payment partners and is never stored on our servers.

5. Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us remember your preferences and understand how you use our site. You can disable cookies in your browser settings, though this may affect some website functionality.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Opt out of marketing communications at any time

7. Contact Us

To update or remove your personal data, or for any privacy-related queries, please contact our support team:

• Email: info@sevalkodi.in
• Phone: 8122401482 / 9840284904